Terms of Service

MyBagCaddie
Effective Date: August 13, 2026 · Last Updated: August 19, 2026

1. Acceptance of Terms

By accessing or using MyBagCaddie, including the website, web application, and iOS application (collectively, the "Service"), you agree to be legally bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use the Service. Your use of the Service is also governed by ourPrivacy Policy, which is incorporated into these Terms by reference.

Age and Eligibility

You must be at least 18 years old and of legal age in your jurisdiction to use the Service on your own. If you are under 18, you may use the Service only with the involvement and supervision of a parent or legal guardian who agrees to be bound by these Terms on your behalf. The Service is not intended for children under 13.

Authority to Agree

If you are registering an account or using the Service on behalf of an organization, business, or entity, you represent and warrant that you have the authority to bind that organization to these Terms. You are responsible for all activity on any account registered in your name.

2. Description of Service

Service Overview

MyBagCaddie is a golf bag analysis application that audits the composition of your golf bag based on the club setup and carry distances you enter, produces a bag score ("BagScore") and gap analysis, calculates "plays-like" yardages from conditions you enter, provides a wedge distance matrix, and lets you log carry distances over time. The Service is made available through the website at https://mybagcaddie.com/, a web application, and our native mobile application available on the iOS App Store. The iOS app works offline and stores your golf data on your device.

Outputs Are Algorithmic — No Professional Advice, No Performance Guarantee

BagScores, gap analyses, plays-like yardages, wedge matrices, and related guidance are the output of algorithms applied to the club data, carry distances, and conditions you provide. They are informational only. They are not a professional club fitting, coaching, or equipment advice, and they are not endorsed by any golf equipment manufacturer. We make no guarantee that following any output of the Service will improve your performance, scores, or enjoyment of the game — results vary by player, swing, course conditions, and equipment. You are responsible for deciding whether any output suits you, and the accuracy of the outputs depends on the accuracy of the data you enter.

Service Availability and Modifications

MyBagCaddie is provided "as available." We make no guarantee that the Service will be available at any particular time or without interruption. We may modify, discontinue, suspend, or restrict access to the Service, in whole or in part, at any time and for any reason without notice or liability, except as expressly prohibited by law. Such modifications may include changes to:

We will use commercially reasonable efforts to notify users of material changes that negatively impact your ability to use the Service.

Technical Requirements

Your use of the website and web app requires an internet connection and a compatible device; the iOS app works offline for its core features but requires an internet connection for subscription purchases and verification. We do not provide hardware. You are responsible for maintaining the equipment and internet service necessary to access the Service. Compatibility with specific devices or operating systems may change over time.

3. User Accounts

The iOS app does not use accounts — your golf data is stored on your device. The following provisions apply to accounts created on the MyBagCaddie web app.

Account Registration and Credentials

Certain features of the web app may require an account. You agree to provide accurate, complete, and current information as requested by the registration form and to keep your credentials confidential and not share them with any third party.

Account Security and Responsibilities

You are entirely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to:

You are liable for all activities conducted through your account, including any unauthorized use resulting from your failure to keep your credentials secure. We are not responsible for any loss or damage arising from your failure to protect your account information.

Account Suspension and Termination

You may initiate deletion of your web app account at any time from within your account settings or by contacting support@mybagcaddie.com. Upon deletion, your account and associated personal data will be permanently removed within 30 days, except for data that we are required to retain for legal, accounting, tax, fraud-prevention, or regulatory compliance purposes (such as transaction records and records required by applicable consumer-protection laws), which will be retained only for as long as legally necessary. Deleting your account cancels any active web subscription purchased through Stripe. Deleting an account does not automatically cancel a subscription purchased through the Apple App Store — you must cancel that subscription through Apple (Settings > [your name] > Subscriptions on iOS).

We may suspend or terminate your account and access to the Service immediately, without notice and without liability, if:

Upon termination of your account, your right to use the Service immediately ceases. Certain provisions of these Terms will survive termination, as set forth in the Survival provision of Section 10 (Termination).

4. Intellectual Property

Platform Ownership

The Service, including all content, features, functionality, designs, interfaces, code, graphics, photographs, video, text, and other materials (collectively, "Platform Content"), is owned by Software Secrets LLC or its licensors. All Platform Content is protected by copyright, trademark, trade secret, patent, and other intellectual property laws.

Limited License to Use

Subject to your full compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your personal, non-commercial use only. This license is personal to you and may not be assigned, sublicensed, sold, or transferred to any third party.

Restrictions on Use

Except as expressly permitted by these Terms or as required by applicable law, you may not:

Trademarks

The names "MyBagCaddie" and related logos, marks, and slogans are trademarks of Software Secrets LLC. You may not use these marks without our prior written consent. All other trademarks, product names, and company names used on the Service are the property of their respective owners.

No Manufacturer Affiliation; Nominative Fair Use

MyBagCaddie is an independent, brand-neutral bag analysis service. We are not affiliated with, endorsed by, sponsored by, or an authorized reseller of any golf equipment manufacturer — including (but not limited to) Acushnet Company (Titleist), Callaway Golf Company, TaylorMade Golf Company, Ping, Cobra Golf, Mizuno, Srixon and Cleveland Golf (Sumitomo Rubber brands), Wilson Sporting Goods, and PXG. Any references to those companies, their products, logos, or trademarks on the Service are made solely for purposes of identification, comparison, and editorial commentary (nominative fair use under U.S. trademark law, 15 U.S.C. §1125). Outputs of the Service are the result of algorithms applied to the data you provide and do not constitute endorsements of any product by its manufacturer, or of any manufacturer by MyBagCaddie.

Your Content

You retain ownership of the content and data you create in the Service — your club setup, carry distances, bag audits, carry log entries, wedge matrix data, notes, and similar user-provided material ("Your Content"). In the iOS app, Your Content is stored on your device and is not transmitted to us. Where Your Content is stored on our servers (for example, through the web app), you grant Software Secrets LLC a worldwide, non-exclusive, royalty-free license to host, store, reproduce, process, transmit, and display Your Content solely as necessary to operate, provide, secure, and improve the Service. This license ends when Your Content is deleted from the Service (for example, when you delete a saved item or delete your account), except for copies in routine backups that are removed on the normal backup-rotation schedule and data we must retain for legal compliance. We may also use data derived from Your Content in de-identified, aggregated form (for example, to improve the audit algorithm), provided it no longer identifies you.

User Feedback

Any feedback, suggestions, comments, ideas, or other input you provide to us regarding the Service ("Feedback") may be used by us for any purpose, including improving the Service, without obligation or compensation to you. You grant us a worldwide, royalty-free, perpetual, irrevocable license to use, reproduce, modify, and incorporate any Feedback without restriction.

5. Payment Terms

Plans and Pricing

Premium features of the Service ("Pro") can be purchased in two ways: on the web, where payment is processed by Stripe, or from within the iOS app through Apple's In-App Purchase system. Current plans — which on the web include an annual subscription and a one-time lifetime purchase — together with their durations and prices are displayed at the point of sale before you confirm your purchase and may vary by region. Prices are in U.S. dollars unless otherwise specified. A Pro purchase applies to your MyBagCaddie account regardless of the platform it was made on.

Billing and Auto-Renewal (Web Purchases)

Web subscriptions renew automatically at the end of each billing period unless you cancel before the renewal date. You understand that by agreeing to auto-renewal terms, you are authorizing recurring charges to your payment method and that no additional notice or affirmative consent will be required prior to each renewal charge. The lifetime plan is a one-time payment and does not renew. Billing for App Store purchases is handled by Apple as described in Section 6.

Free Trials (Web Purchases)

Web subscriptions may include an introductory free trial (currently three days on the annual plan). Your payment method is charged when the trial ends unless you cancel before then. Free trials are limited to one per customer; if you have previously held a subscription, a trial may not be offered.

Payment Processing

Payments are processed through third-party payment processors: Stripe for web purchases and Apple for iOS purchases. We do not directly collect or store your payment card information. Payment processing is subject to the terms and conditions of the applicable payment processor.

Taxes

You are responsible for determining and paying any sales tax, VAT, GST, or other taxes that may apply to your use of the Service. If applicable law requires the collection and remittance of taxes, those taxes will be added to your subscription fee.

Price Changes

We may change prices at any time. If you have an active subscription, you will be notified of any price increase before it takes effect, as required by applicable law and, for App Store purchases, by Apple's policies. If you do not accept a price increase, you may cancel your subscription before the change takes effect. A price change does not affect a lifetime purchase you have already made.

Cancellation (Web Purchases)

You may cancel a web subscription at any time through the billing portal in the app's Settings, or by contactingsupport@mybagcaddie.com. Cancellation takes effect at the end of your current billing period, and you retain access to Pro features through the end of that period. Subscriptions purchased through the Apple App Store are cancelled through Apple as described in Section 6.

Refunds — the Straight-Answer Guarantee (Web Purchases)

Web purchases carry a 30-day money-back guarantee: within 30 days of a charge, emailsupport@mybagcaddie.com and we will refund that charge in full — no reason required. A refund ends the Pro access the purchase granted. Outside the 30-day window, refunds are at our discretion except where required by applicable law. Refunds for App Store purchases are handled exclusively by Apple pursuant to Apple's published policies; to request one, use Apple's refund request process athttps://reportaproblem.apple.com.

6. Apple App Store — Auto-Renewable Subscription Terms (iOS)

The following terms apply to auto-renewable subscriptions purchased through the iOS App Store and supplement the general Payment Terms above. In the event of a conflict between these terms and the general Payment Terms, these terms control for iOS App Store purchases.

Subscription Details

MyBagCaddie offers auto-renewable subscriptions on iOS. The subscription name, length of each subscription period, price per period, and the features and content you will receive per period are displayed on the in-app subscription purchase screen before you confirm your purchase. Current subscription offerings may include monthly and annual plans; exact titles, durations, and prices are shown at the point of sale and may vary by region.

Payment and Renewal

Payment will be charged to your Apple ID account at confirmation of purchase (or at the end of any free trial period). Your subscription automatically renews unless auto-renew is turned off at least 24 hours before the end of the current period. Your Apple ID account will be charged for renewal within 24 hours prior to the end of the current period at the renewal cost disclosed at the time of your original purchase (or the then-current price, if the price has changed and you have been notified as required by Apple).

Managing and Cancelling Your Subscription

You can manage your subscription and turn off auto-renewal at any time by going to your Apple ID Account Settings after purchase (Settings > [your name] > Subscriptions on iOS). Cancellation of the current active subscription period is not allowed; however, turning off auto-renewal will prevent future charges.

Free Trials

Subscriptions may include an introductory free trial. If you are offered a free trial, any unused portion of the free trial period will be forfeited when you purchase a subscription, where applicable. If auto-renewal is not turned off at least 24 hours before the end of the trial, the subscription price will be charged to your Apple ID account when the trial ends.

Exclusive Use of Apple In-App Purchase

All digital content, features, and subscriptions offered through the iOS version of the Service must be purchased exclusively through Apple's In-App Purchase system. Refunds for iOS subscriptions are handled exclusively by Apple pursuant to Apple's published policies; to request a refund, please use Apple's refund request process athttps://reportaproblem.apple.com.

Privacy Policy

Our Privacy Policy describes how we collect, use, and share information in connection with the Service, including iOS subscriptions.

7. Prohibited Activities

You agree not to use the Service in any manner that:

MyBagCaddie reserves the right to investigate and take appropriate legal action against anyone who violates these Terms, including removing content, suspending or terminating accounts, and pursuing civil or criminal remedies.

8. Limitation of Liability

Cap on Damages

Except as required by applicable law and except for breaches of confidentiality or intellectual property infringement, in no event shall MyBagCaddie, its officers, directors, employees, or agents be liable to you for:

The total aggregate liability of MyBagCaddie to you under these Terms shall not exceed the total amount of fees you actually paid to MyBagCaddie in the 12 months preceding the claim. If you have not paid any fees (e.g., you used only free features), the cap on liability is $100.

Essential Purpose

These limitations reflect the allocation of risk between the parties and shall apply regardless of the form of action (contract, tort, negligence, strict liability, or otherwise) and even if we have been advised of the possibility of such damages.

No Warranties

The Service is provided on an "as is" and "as available" basis without any warranties of any kind, express or implied. To the fullest extent permitted by law, MyBagCaddie disclaims all warranties, including:

Your use of the Service is at your sole risk.

9. Indemnification

You agree to indemnify, defend, and hold harmless MyBagCaddie, Software Secrets LLC, and their respective officers, directors, employees, agents, successors, and assignees from and against any and all claims, demands, losses, liabilities, damages, costs, and expenses (including reasonable attorneys' fees) arising from or related to:

This indemnification obligation does not apply to claims arising solely from MyBagCaddie's gross negligence, willful misconduct, or violation of law.

10. Termination

Termination by You

You may terminate your account at any time, without cause, by contacting support@mybagcaddie.com or using the account deletion feature within the web app. For the iOS app, deleting the app from your device removes your locally stored data (see the Privacy Policy); remember to also cancel any active subscription through Apple.

Termination by MyBagCaddie

MyBagCaddie may suspend or terminate your account and access to the Service if:

Effect of Termination

Upon termination:

Survival

The following provisions survive termination or expiration of these Terms: Intellectual Property (Section 4), Limitation of Liability (Section 8), Indemnification (Section 9), Dispute Resolution (Section 11), Governing Law (Section 12), Apple-Required Terms (Section 15), and any other provisions that by their nature are intended to survive.

11. Dispute Resolution

Informal Resolution

Before pursuing any formal dispute resolution, you and MyBagCaddie agree to attempt to resolve any dispute by informal means. You must first send a written notice to support@mybagcaddie.com describing the nature of the dispute, the harm you have suffered, and the relief you seek. MyBagCaddie will respond within 30 days. Both parties will negotiate in good faith for 30 days to attempt to resolve the matter.

Mediation

If informal resolution fails, either party may initiate mediation by sending a written request to the other party. The dispute will be submitted to mediation administered by the American Arbitration Association (AAA) in accordance with the AAA Mediation Rules & Procedures. The mediation shall take place in Salt Lake City, Utah. Each party shall bear its own costs, and the parties shall split AAA's mediation fees equally.

Binding Arbitration

If mediation does not resolve the dispute within 60 days, either party may initiate binding arbitration. You and MyBagCaddie agree that any dispute arising from or relating to these Terms, the Service, or your use of the Service shall be resolved by final and binding arbitration rather than in court, except as provided in the exceptions below.

The arbitration shall be administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules & Procedures. The arbitration shall be conducted before a single neutral arbitrator. The arbitration will take place in Salt Lake City, Utah. Each party shall bear its own attorney's fees and costs. The arbitrator shall award reasonable attorney's fees and costs to the prevailing party, if awarded by the arbitrator.

Small Claims Exception

Notwithstanding the arbitration clause, either party may pursue a claim in small claims court if the claim is within the jurisdiction of the court and meets all requirements for small claims court proceedings.

Class Action and Jury Trial Waiver

You and MyBagCaddie agree that:

30-Day Opt-Out Right

Notwithstanding the arbitration clause, you have the right to opt out of this arbitration agreement. To opt out, you must send a written notice to support@mybagcaddie.com within 30 days of first accepting these Terms. The notice must state that you opt out of the arbitration agreement and must include your name, address, email address, and the date of your acceptance of these Terms. If you opt out, all other terms of these Terms of Service will continue to apply, but neither you nor MyBagCaddie will be required to arbitrate disputes.

12. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of Utah, without regard to its conflict of law principles. Any dispute not resolved through mediation or arbitration shall be brought exclusively in the state or federal courts located in Salt Lake City, Utah, and you irrevocably consent to the jurisdiction and venue of such courts.

Consumers Outside the United States

If you are a consumer habitually resident outside the United States, nothing in these Terms — including the arbitration agreement, the class action and jury trial waivers, and the choice of Utah law and venue — deprives you of the protection of mandatory consumer-protection laws of the country in which you reside. Where the law of your country of residence gives you the non-waivable right to bring proceedings in your local courts, to have your local law applied, or to use a local dispute-resolution body, those rights are unaffected by these Terms, and the arbitration and venue provisions above apply only to the extent permitted by that law.

13. Severability

If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, such provision shall be severed, and the remaining provisions shall continue in full force and effect to the maximum extent permitted by law. If a provision is severable, it shall be modified to the minimum extent necessary to make it enforceable while preserving the original intent.

14. Changes to Terms

MyBagCaddie may update these Terms at any time. We will post changes on this page and update the "Last Updated" date at the top. For material changes that negatively impact your rights or increase your obligations, we will use commercially reasonable efforts to provide at least 30 days' written notice by email or by posting a prominent notice on the website.

Your continued use of the Service after changes become effective constitutes your acceptance of the updated Terms. If you do not agree to the changes, you may cancel your subscription before the changes take effect.

15. Apple-Required Terms (iOS App Store)

The following additional terms apply if you obtained the MyBagCaddie application from the Apple App Store and are required by Apple Inc. ("Apple"). These terms supplement, and do not replace, the other provisions of these Terms.

Acknowledgment

You acknowledge and agree that these Terms are concluded solely between you and Software Secrets LLC (operating as MyBagCaddie), and not with Apple. Apple is not responsible for the MyBagCaddie application or its content. Software Secrets LLC, and not Apple, is solely responsible for the application and the content thereof.

Scope of License

The license granted to you for the MyBagCaddie application is a non-transferable license to use the application on any Apple-branded products that you own or control and as permitted by the Usage Rules set forth in the Apple Media Services Terms and Conditions, except that the application may be accessed and used by other accounts associated with you via Family Sharing or volume purchasing.

Maintenance and Support

Software Secrets LLC is solely responsible for providing any maintenance and support services with respect to the application, as specified in these Terms, or as required under applicable law. You acknowledge that Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the application.

Warranty

Software Secrets LLC is solely responsible for any product warranties, whether express or implied by law, to the extent not effectively disclaimed. In the event of any failure of the application to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price for the application (if any) to you. To the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the application, and any other claims, losses, liabilities, damages, costs, or expenses attributable to any failure to conform to any warranty will be the sole responsibility of Software Secrets LLC.

Product Claims

You and Software Secrets LLC acknowledge that Software Secrets LLC, and not Apple, is responsible for addressing any claims by you or any third party relating to the application or your possession and/or use of the application, including but not limited to: (i) product liability claims; (ii) any claim that the application fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection, privacy, or similar legislation.

Intellectual Property Rights

You and Software Secrets LLC acknowledge that, in the event of any third-party claim that the application or your possession and use of that application infringes that third party's intellectual property rights, Software Secrets LLC, and not Apple, will be solely responsible for the investigation, defense, settlement, and discharge of any such intellectual property infringement claim.

Legal Compliance

You represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a "terrorist supporting" country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.

Third-Party Beneficiary

You and Software Secrets LLC acknowledge and agree that Apple, and Apple's subsidiaries, are third-party beneficiaries of these Terms, and that, upon your acceptance of the terms and conditions of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary thereof.

Third-Party Terms

You must comply with applicable third-party terms of agreement when using the MyBagCaddie application.

16. Contact Information

If you have questions about these Terms of Service, the Service, or your account, please contact us at:

MyBagCaddie Support
Email: support@mybagcaddie.com
Website: https://mybagcaddie.com/


End of Terms of Service